Privacy Policy

1. Introduction

Welcome to SYM Events Media ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, attend our events, or use our sports event management services.

By using our services, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

We may collect personal information that you provide to us, including:

Name, email address, and phone number
Event registration and ticket purchase information
Payment and billing information
Emergency contact details for event participation
Dietary restrictions and accessibility requirements
Communication preferences

Event-Related Information

Photos and videos taken at events
Participation records and performance data
Feedback and survey responses
Sponsor interaction data

Technical Information

IP address, browser type, and device information
Website usage data and analytics
Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

Process event registrations and ticket sales
Communicate event details, updates, and changes
Provide customer support and respond to inquiries
Improve our events and services
Send marketing communications (with your consent)
Comply with legal obligations and safety requirements
Share success stories and event highlights (with appropriate permissions)
Connect sponsors with relevant audiences

4. Information Sharing and Disclosure

We may share your information with:

Event Partners and Sponsors

We may share aggregated, non-identifying information with our event sponsors and partners to help them understand audience engagement and event success.

Service Providers

We work with third-party service providers who help us deliver our services, including payment processors, venue partners, catering services, and technology providers.

Legal Requirements

We may disclose your information when required by law, court order, or governmental authority, or to protect the rights, property, or safety of SYM Events Media, our users, or others.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet-based system is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights and Choices

You have the right to:

Access, update, or delete your personal information
Opt-out of marketing communications
Request a copy of your data
Object to certain uses of your information
Withdraw consent where applicable

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites, including sponsor websites and social media platforms. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last modified" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

SYM Events Media

Email: privacy@symeventsmedia.com

Sym Event Media